FAQ

Troubleshooting Error Messages

Error messages are the worst! Here are a couple ways to avoid a bad image error.

Written by Batterii Support
Updated over a week ago

How does Batterii Teams billing work?

Details on how adding / removing users affects your bill, and differences between monthly and annual plan options.

Written by Batterii Support
Updated over a week ago

Batterii Privacy Policy

A couple step to find your Terms of Service and Privacy Policy in Batterii

Written by Batterii Support
Updated over a week ago

How long does Batterii keep your content?

If you are paid and up-to-date your content will not disappear but what happens to your content after you end your contract?

Written by Batterii Support
Updated over a week ago

Delete Your User Information

All the necessary steps to remove your account from Batterii

Written by Batterii Support
Updated over a week ago

Forgot Password? Password Reset

Easily reset your password from the main desktop login page or via the mobile app.

Written by Batterii Support
Updated over a week ago

Create Your Account

Quickly create your account to login with your email and create a password to get started.

Written by Batterii Support
Updated over a week ago

Settings for Your Profile, Notifications, and More!

All the details and options under "Your Profile", easily reset your password or update your notifications.

Written by Batterii Support
Updated over a week ago

Finding Your Room – Home Page Overview and Your Profile

Find your way around the Batterii Home Page, how to easily find rooms, new content indicators and everything under "Your Profile"

Written by Batterii Support
Updated over a week ago

Featured Rooms and Room Directory

Head to the Room Directory to quickly find Featured Rooms along with search for a room in the community.

Written by Batterii Support
Updated over a week ago

Favorite Rooms

Favorite Rooms allows you to select up to 8 rooms for you to easily access from anywhere in Batterii!

Written by Batterii Support
Updated over a week ago

Sorting/Viewing Content and Likes on Assets

Use the many filters on the walls to sort the wall content by most likes, newest content, oldest content and more.

Written by Batterii Support
Updated over a week ago

Search within a Room

Use the Search feature to find assets within the room or within all of the rooms you have access to by using keywords, tags or other filters

Written by Batterii Support
Updated over a week ago

Search Tips and Tricks

Quick tips and tricks for searching for assets within rooms

Written by Batterii Support
Updated over a week ago

Archive a Room or Reactivate an Archived Room

Archive a Room to freeze the content so no new content can be added or Reactivate to participate in the room again!

Written by Batterii Support
Updated over a week ago